Frequently Asked Questions

What makes Cheeky Little Soles soft soled baby shoes different from other baby shoes?

Just one look at Cheeky Little Soles soft soled leather baby shoes and you will see how different they are from any other baby shoes. Cheeky Little Soles soft soled baby shoes are loved for their black padded soles, their super soft cotton lined leather, the extra wide fit and for the gorgeous designs created by our Australian designers.

I am not sure what shoe size to buy - can you help?

All babies and toddlers feet vary greatly in size, we suggest you refer to our sizing page for measurement details to ensure you purchase the perfect fit.

I have a question about delivery...

We endeavor to dispatch all orders within 2 business days of receiving full payment. Please visit our delivery page for pricing and further information regarding Australia Post estimated delivery times.

I am part of a mothers group and we would like to place a group order, do you offer a discount?

Yes we do! The discount will depend on the order, so collate your order and drop us and email and we will work out the rest for you.

My order has not arrived, what should I do?

Be assured we have very few parcels go missing! First of all log into your account on our website and see if you are able to track your order online, any problems feel free to contact us! If your order has not been delivered after the estimated delivery time we suggest you check with your local post office to see if they are holding your parcel for you. Unfortunately what happens on occasions is that the postie forgets to leave a calling card in your letter box and takes your parcel back to the post office where it will be waiting for you.

Oh no I have purchased the incorrect size!

Don't worry its fine, simply log into your account on our website and complete the exchange request form. We will need to get back to you to confirm stock availability of the new size or design you have requested.

Are Cheeky Little Soles soft soled baby shoes to be worn with or without socks or stockings?

The leather of Cheeky Little Soles soft soled baby shoes is cotton lined therefore shoes can be worn all year round with or without socks or stockings

What are Cheeky Little Soles footwear made from?

Cheeky Little Soles soft soled baby shoes, sandals and Walkers are made from genuine sheep leather. The inside of our baby shoes are lined with cotton and the inside of our Polar Boots are lined with faux shearling. Cheeky Little Soles baby ballet slippers are made from genuine goats leather. The sole of our Walkers is TPR.

Where are Cheeky Little Soles products made?

Cheeky Little Soles products are designed by our team in Australia. Our shoes, sandals, boots and Walkers are made with love in China and our ballet slippers are made with love in Pakistan, all from genuine leather.

What do I do if the elastic around the ankle is too tight?

Cheeky Little Soles soft soled baby shoes (excluding sandals) have been designed so that if the elastic around the ankle is too loose or too snug it can easily be adjusted or replaced. Details regarding these procedures are available on our sizing page.

My baby has just stared to walk, should I buy soft soled baby shoes or Walkers?

Pediatricians and medical experts recommend babies wear soft soled leather shoes for at least 6 weeks after they start walking. A good way of knowing when they are ready move to a rubber soled shoe is when they find their balance and no longer fall over on their bottoms. For further information be sure to visit our benefits page and also our comparison pop up for further information.

Can Cheeky Little Soles footwear be worn outside?

Cheeky Little Soles soft soled baby shoes are recommended and ideal for indoor use, but can also be worn in dry light outdoor conditions. Please note however rough surfaces may show more wear and tear on your shoes. Our Walker range of shoes are recommended and ideal for both indoor and outdoor use.

Can I request a specific design?

We do not do special orders, the designs you see on our website are the only designs that are available for purchase. We do however add new designs to our collection twice a year and always welcome ideas about designs you would like to see in our range.